Cookie policy

Our Site - and/or e-shop: and/or (all three hereinafter collectively referred to as "Site(s)") use so-called "cookies" and other related technologies (hereinafter collectively referred to as "cookies"). In the document below we inform you about the use of cookies on our Site. 

Who are we?

The Company, providing services through this Site, is “Cupffee” Ltd., UIC 203075711

Why do we use “cookies”?

Cookies are used to ensure that the services we provide will be optimized according to the needs of our customers and visitors of and we will be able to ensure the proper functioning of the Site. The use of cookies ensures the provision of the most relevant information and the best user experience, including outside of our pages, in the form of personalized advertising. They help you get a personalized experience when using our services and provide you with more relevant content, as well as analyzing user behavior.

This Cookie Policy provides you with information on the collection and processing of cookies by the Site for the purposes of providing, personalizing, evaluating, improving and protecting our services, as well as for their management. The policy is in line with current European and national regulations, in particular Directive 2002/58 / EC on the right to privacy and electronic communications and the Electronic Communications Act.

The Site may store cookies on your computer or mobile device with your consent, and by using our Site, you give a willful, specific and informed indication of your willingness to receive the services we provide and to process the related cookies accordingly.

What are “cookies”?

Cookies are small text files that can be saved on your device / browser when you visit the Site and temporarily store information about the user. The next time you visit the Site, the browser will send back to the web servers the information from the already created cookies. Different cookies have different retention periods, which means that the next time you visit our Site, the cookie may have already been deleted. Each browser has a separate storage space for cookies, so if you use more than one browser, cookies with the same purpose and on the same web server may be stored more than once.

 Cookies cannot harm your files and/or increase the risk of viruses on your computer!

Cookies and Personal Information:

Cookies generally do not personalize a specific person, but provide information about the browser and the used device. The information collected by cookies can only be used to perform specific functions on the Site related to the user himself. The data is encrypted to prevent access by unauthorized persons and is not used in any way except for the purpose of providing the full functionality of the Site, while using our services.

The technical information we collect on the basis of cookies does not constitute personal data within the meaning of the General Data Protection Regulation (Regulation (EU) 2016/679 on personal data protection), as it is not sufficiently individualising. Its use is necessary in order to operate the Site, collection of the necessary information, including that, which is required by law, ensuring of the security of users of the Site, as well as to improving the services we provide.

What cookies do we use on our Site?

Depending on the retention period of cookies on the user’s device, they are divided into session and permanent. Session cookies are temporarily stored on your device and are deleted after the end of the session, ie. closing the Site. Permanent cookies are stored on the end device for the period specified for them or until they are deleted by the user. You can see below in detail the specific cookies that we collect and their retention periods.

In addition to the division according to the retention period, cookies are also of different types:

  1. Mandatory cookies

The main functionalities of our site for the most part depend on the cookies set by us. Without these cookies, the operation of the Site will be impossible. If you disable these cookies, you will not be able to log in your account on our site, as well as place orders and use other basic functionalities of the Site.

  1. Functional cookies

We need these cookies for functions such as:

●      To be able to remember what settings in your profile you have chosen, what favorite products you have specified, what delivery details you have chosen for your last order, etc.

●      To be able to recommend products that meet your preferences.

●      To collect and analyze the manner of use of the site so that we can improve the user experience in order to make the use more easy and convenient.

  1. Third-party cookies for analytical purposes

These cookies help track the traffic to our SIte, which helps us analyze how convenient it is to use the Site and draw general conclusions from the statistical information collected in order to improve the functioning of the Site. For this purpose we use the established and secure tools of Google Analytics (you can get acquainted with the policy of Google Analytics on: ). These cookies do not give us any information about your personal data. Under the warranties provided by Google as a processor of personal data, the information contained therein is anonymized. The purpose of these cookies is to be able to monitor the effectiveness of our services and to improve them. The maximum period in which we store analytical data in Google Analytics is 38 months.

  1. Third-party cookies for precise targeting and advertising purposes

These cookies contain information about how you have used our Site and can be used to personalize advertising campaigns through the platforms of external sites and services. This way you see information that is relevant to you, including advertising. These cookies do not store personal data and the information is anonymized. Our Site uses cookies, through which we can share information that you have visited our Site and the way you use it, with our partner social networks and the external advertising platforms we use: Facebook ads, Google AdWords, AdWise.

To learn more about cookies, we recommend you visit:, or

How to disable cookies?[1] 

Each user has the ability to control the cookies used, to allow, delete and deactivate the collection of cookies in the future, through the settings of the browser they use. In different browsers, the tools used to control the use of cookies are located in different places, most often in the “Options” / “Settings” / “Preferences” menu. Again, in the menu of the respective browser, which contains the settings for enabling, disabling and blocking cookies, you will also find an opportunity to delete the already stored cookies.

You can also change the automatic management of cookies by default, or the length of their storage, which are set, again through the settings of your browser.

Additionally, you may exclude cookies collected by third parties for advertising purposes when those parties have joined the Interactive Advertising Bureau’s “Good Practices” from this website:

It is important to keep in mind that by restricting and deleting cookies, as well as changing their automatic management, you may not be able to use the full functionality of the Site and this can lead to malfunctions and technical errors when logging in and shopping on our Site.

By ticking "I accept cookies" or "I agree to cookies", you declare that you are aware of and agree to our use of all cookies as described in this Cookie Policy.

Cookies used on the Site:[2] 

Cookies or technical means of storing information from the use of the Site

Purpose and function of the “cookie”

Storage duration


Indicates whether the user has agreed to the use of cookies.

10 years


Stores the ID number of the current user.



Stores the last visited product list.

Current session


Used to decide when to display a reminder for an activated promo code.

3 hours


Used to decide when to display the new user page.

2 hours


Used to decide when to display a dialogue window to agree to the Terms and Conditions and the Privacy Policy.

Current session


Used to decide when to display notifications about product change in the cart.

Current session


Used to decide when to display certain notifications on the site.

Current session


Used to decide when to show a dialogue window to participate in a promotional game.



Used to decide when to display new user screens in the mobile app.

10 years

Subcontracting and processing outside the EU

Information about our subcontractors and processing outside the EU can be found in our Privacy Policy.

Your rights

Information about your rights in relation to our use of cookies can be found in our Privacy Policy.

If you have any questions and/or require further information, please do not hesitate to contact us via our contact form available on the Site or at the following email address: .................

This Cookie Policy has been updated on 14.02.2024.

All future changes to our Policy will be posted on this page.